Turbulence Ahead: Your Client Used AI to Prepare for the Case, and That May Be a Problem

Teagan Wall, Esq.
June 29, 2026

Reading time: 5 minutes

What Your Client Does Before You Get Involved Matters
The ESI Angle Attorneys Need to Flag
  • Does your client’s organization have an AI use policy, and was the tool used inside or outside of it?

Some legal experts have raised whether a broad reading of Heppner could affect privilege whenever a non-human platform is used, such as Gmail, Westlaw, Lexis, or eDiscovery tools. That broader reading has been contested, and the law is still developing. The most widely accepted and cautious approach today is to treat information as unprotected when it is shared with or generated by third-party tools that do not guarantee confidentiality.

Most authorities currently view tools that function as conduits for communication between a client and their attorney, or that have strong privacy protections and attorney supervision, as lower risk from a privilege standpoint. Enterprise-level tools may be acceptable so long as they comply with data privacy and compliance policies. In the face of legal uncertainty, attorneys are increasingly advised to avoid using public-facing or consumer AI tools for privileged work unless confidentiality can be clearly assured and documented.

The main idea is simple: if a client shared sensitive information with a platform that does not protect confidentiality, those communications could show up in discovery.

Getting Your Arms Around It Before the Case Gets Away From You

The real challenge is that most clients will not mention this on their own. They used an AI tool because it seemed useful and private, and they did not realize they were creating documents that could matter in discovery.

Getting ahead of this requires two things. First, client communication at intake that specifically asks about AI tool use in connection with the matter. Second, a discovery process that accounts for AI-generated ESI as a potential data source, not just a novelty.

Working with counsel and client to identify where AI data resides, what platforms your client uses, what data those platforms retain, and how to preserve it appropriately should be part of your defensible case preparation.

Teagan Wall, Esq.

Atlanta native Teagan Wall is a Senior Consultant in AI & Managed Review at Complete Legal, bringing nearly a decade of eDiscovery experience across clients from solo firms to Fortune 500 companies. She is a graduate of the University of Georgia, Georgia State University’s College of Law and a member of the Georgia Bar. Her passions include comedy shows, theater, writing her own fiction novels, supporting local artists, and spoiling her dog.


Additional Technology content

As of June 15, 2026, Florida practitioners must abide by updates to existing court rules the Florida Supreme Court adopted concerning use of artificial intelligence in legal proceedings. The amended rules apply to filings prepared by attorneys and pro se litigants.

A grand jury indicted Bradley Heppner, an executive of several corporate entities including a publicly traded company, with securities fraud, wire fraud, conspiracy to commit securities fraud and wire fraud, making false statements to auditors, and falsifying corporate records.

Although many state bar associations have issued ethics opinions or offered informal guidance concerning the use of artificial intelligence, the Golden State is setting the pace for other jurisdictions as the first state to seek to codify AI-specific language into its Rules of Professional Conduct. In March 2026, the Standing Committee on Professional Responsibility and Conduct introduced the proposed changes which were developed at the request of the California Supreme Court.

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