Claim Reframe: Best Practices to Avoid a Legal Malpractice

June 24th, 2026 12:00 PM CST

Legal malpractice claims continue to rise meaning the cost to defend lawyers likewise increases.  To help avoid a claim, it is critical you have the right client intake processes in place. Speakers, Irwin Kramer, J.D., Kramer & Connolly, and Kate Gould, J.D., AttPro Risk Management Consultant, will discuss best practices for implementing effective client interview and intake procedures within in your firm. They will also explain how, once representation is accepted, engagement letters should be carefully tailored to clearly define and accurately reflect the scope of representation. In addition to these practical tips, our speakers will discuss the importance of having sufficient legal malpractice coverage, including the ethical implications of being underinsured. They will also examine the impact of nuclear verdicts, their causes, and how to avoid such a verdict in your cases. By understanding the importance of properly vetting clients to avoid “the problem client,” you will be better equipped avoid to disputes and potential legal malpractice claims.