Claim Reframe: Best Practices to Avoid a Legal Malpractice Claim

June 24th, 2026 12:00 PM CST

Legal malpractice claims continue to rise meaning the cost to defend lawyers likewise increases.  To help avoid a claim, it is critical you have the right client intake processes in place. Speakers, Irwin Kramer, J.D., Kramer & Connolly, and Kate Gould, J.D., AttPro Risk Management Consultant, will discuss best practices for implementing effective client interview and intake procedures within in your firm. They will also explain how, once representation is accepted, engagement letters should be carefully tailored to clearly define and accurately reflect the scope of representation. In addition to these practical tips, our speakers will discuss the importance of having sufficient legal malpractice coverage, including the ethical implications of being underinsured. They will also examine the impact of nuclear verdicts, their causes, and how to avoid such a verdict in your cases. By understanding the importance of properly vetting clients to avoid “the problem client,” you will be better equipped avoid to disputes and potential legal malpractice claims. 

Meet the Speakers

Irwin Kramer, J.D.

Kate Gould, J.D.

CLE Approvals

AL –

CA – 1 ethics credit

CO – 1 ethics credit

CT – approved

FL – 1 ethics credit

GA – 1 ethics credit

HI – 1 ethics credit

IA-  1 ethics credit

IL – 1 general credit

ID – 1 ethics credit

IN – 1 ethics credit

KS – 1 ethics credit

KY – 1 ethics credit

LA – 1 ethics credit

ME – 1 ethics credit

MN – 1 ethics credit

MO – 1 ethics credit

MS – 1 ethics credit

MT –  1 ethics credit

NC –  1 ethics credit

ND –  1 ethics credit

NE – 1 general credit

NJ – 1 ethics credit

NM – 1 ethics credit

NV – 1 ethics credit

OH – 1 ethics credit

OK – 1 ethics credit

PA – 1 ethics credit

RI –

SC –

TN – 1 general credit

TX – 1 ethics credit

UT –

VA – 1 ethics credit

VT –

WA – 1 ethics credit

WI – 1 law practice management credit

WY – 1 ethics credit